Improving your customer relationships with CRM software for manufacturing
Use a manufacturing CRM to gain an edge on competitors in textile industry
Find the most suitable manufacturing CRM of choice
Katana integrates with tools that can assist your sales and marketing teams with relationship management while also providing marketing automation. You can use those platforms to enhance customer experiences and improve the current standard of relationship management. Integrating with popular CRM tools like HubSpot’s CRM, Pipedrive, Salesforce CRM, and Prospect CRM allows you to:
- Visually manage order fulfillment and production
- Set up triggers that import sales orders as soon as you close a deal
- Understand your sales pipeline, customer success, and supply chain management better
Manage online and offline sales on one do-it-all platform
A diverse customer base makes any sales team feel content. Many manufacturers use omnichannel selling strategies to leverage their sales channels, but struggle because they haven’t established their systems properly. Katana integrates with Shopify and eBay, while also enabling you to connect with Amazon and other e-commerce platforms to diversify your sales options. Get Katana to:
- Connect multiple online stores with Katana
- Oversee your sales and find easy ways to optimize the sales cycle
- Gain complete inventory control with planning and forecasting
Collect insights into how your shop floor functions
Katana gives manufacturing companies the tools needed for seamless inventory and sales order management. For example, you can use Katana’s Shop Floor App to monitor shop floor activity via computer or mobile. Your floor-level employees can scan barcodes in the Shop Floor App to find and add batch numbers for tracking products. It can also help you:
- Assign and reassign jobs to operators who can start, pause, and resume tasks to keep you updated on production
- Gain a comprehensive overview of all completed tasks and improve project management
- Lessen the burden of organizing daily, weekly and monthly production schedules
Manufacturing CRM software that integrates with your favorite e-commerce sites for managing sales
From native integrations to various codeless templates or fully customizable API integrations
Get full access to Katana’s open API, allowing you to create custom workflows and connect your business apps to manage your sales, manufacturing, and accounting all on one platform. Automate data transfers between the services you use to level up efficiency. Take a look at our API documentation.
Katana integrates everything, making for effective company-wide resource planning and control.”
Danielle Louw
Production Manager at CT LAB
Katana provides us with all the features for manufacturing order management and can track inventory usage and incorporate our sales order tracking into Katana.”
Mikhail Moore
Chief Executive Office (CEO) at Vitacore Industries
We chose Katana because it seemed to be the most user-friendly software we tried – it is very easy to use and the customer service is great!”
Candice Murno
Founder and Designer at Buttercream Clothing
I think that Katana had a much lower barrier to entry. It was still some work to get up and running, but I was able to gradually build my processes into Katana’s system over several months.”
Richie Duncan
Founder of KODAMA
Popular CRMs for manufacturers include HubSpot CRM, Zoho CRM, Salesforce CRM, Pipedrive, and Prospect CRM.
You can also try integrating Katana with other popular manufacturing CRM softwares using our open API.
Connecting a manufacturing CRM with an ERP system doesn’t take much time while implementing, and onboarding can take anywhere from a few weeks to a few months.
The exact timeframe will depend on the specific manufacturing CRM and ERP being used, as well as the size and complexity of the manufacturing business. Starting the process sooner rather than later is best to get it up and running as quickly as possible.
If you’re a small operation, your sales team or sales lead may not need all the bells and whistles that come with more comprehensive manufacturing CRM systems. On the other hand, if your company size is expanding to hundreds or thousands of employees, you’ll need a CRM that can handle all your sales data, customer information and provide insights at scale.
Another essential factor to consider is your budget. CRM systems vary widely in price, so it’s crucial to find one that fits within your company’s budget. Plenty of excellent CRM software on the market won’t break the bank, so don’t be afraid to shop around.
Finally, take some time to think about your specific needs. What features are most important to you? Is it marketing automation? Or understanding customer experiences to the nitty-gritty details? By taking the time to consider your needs, you’ll find the perfect CRM for manufacturing.
ERP stands for enterprise resource planning, and Katana is building one specifically for manufacturers.
ERP is often mixed up with MRP software. MRP stands for material requirements planning. MRPs are designed for businesses that want to integrate both inventory and supply management systems into their daily operations.
ERPs have MRP features but go beyond that. Modern ERP systems help with inventory, order and supply chain management, procurement, production, distribution and fulfillment. Some of them, like Katana manufacturing software, provide CRM integrations for improving customer relationships.