Expert assistance to unlock the full potential of Katana

Discover the fastest and most efficient approach to fully leverage Katana's capabilities through our specialized onboarding services.

See the onboarding plans

Customers enrolled in our onboarding programs get set up 2 to 3 times faster

And are twice as likely to achieve sustained long-term success

How Katana’s onboarding services save you time and money

Katana's onboarding programs help position your business for success by optimizing data setup, integrations, and workflows. Gain comprehensive product knowledge and insights into best practices, empowering you to leverage everything Katana's cloud inventory platform offers.

Technical advice from experts

Get data migration and Katana API consultation, data and workflow coaching, and full assistance with your account configurations.

Save your team hours of work

You can self-onboard with Katana, but having onboarding experts at your side will get things moving faster and more efficiently.

Bespoke product training

Get personalized training on the Katana workflows and features that would benefit your business most — and how to set them up for your business.

Get all the attention you need

Along with an Onboarding Manager guiding you through onboarding, a dedicated Customer Success Manager will also be there afterward to help you in the long run.

Onboarding plans designed for your specific business needs

Choose one of the two plans and get started with Katana now

Guided Onboarding

For businesses looking for guidance on setting up their account and establishing key steps for implementation.

Live online video sessions with a dedicated Onboarding Manager (remote setting)
Up to 10 hours of consultation calls
Account setup and data migration guidance
Access to a dedicated Customer Success Manager after onboarding
A $600 one-time fee when subscribing to Katana’s Advanced or Professional plan

Learn more about Guided Onboarding

Premium Onboarding

For businesses needing hands-on data migration, integration setup, and training for their team.

All Guided Onboarding services
Up to 30 hours of services included
Data migration by Katana’s team
Joint integration setup and configuration during a live call
API consultation for further automation
Training session for your team
Onboarding Manager available for 30 days after implementation
One-time fee of $3000

Premium Onboarding services are exclusively accessible within North American time zones.

Learn more about Premium Onboarding