Find a plan that fits

Full-access user accounts are for production managers, accountants, and other employees who need unrestricted access to all manufacturing data and features. These users sign in to Katana through our main web app.

Shop floor operator accounts have limited access to the same platform and only use Katana to view and complete assigned tasks associated with manufacturing orders. These users log in via Katana’s Shop Floor App using a 6-digit code.

You can define operators in Katana as:

• Individual production employees: each employee has a dedicated account and tasks list
• Workstations: a dedicated account and task list per workstation

You don’t need to cancel your trial, and we do not ask you for any credit card details until you sign up for a paid plan.

After 14 days, you will be asked to select a plan and enter your billing details. Even if you subscribe during your trial, you will only be billed once your trial ends.

If you are on a monthly billing plan, you can upgrade, downgrade, or change the number of users and operators at any time. Once you do, your billing details are recalculated automatically. If you are downgrading, you will be partially credited for your subscription fee and unused Pro plan add-ons. Monthly subscriptions can be canceled anytime under the Subscription section in your Katana account settings.

If you are on an annual billing plan, you can add users and operators anytime and be billed on a prorated basis. Removing users from annual billing plans will add credit to your Katana account for your next billing period. If you want to downgrade from Pro to Essential, you can use your paid annual fee as a prepayment for your next billing period. If you cancel your annual plan subscription, there is no refund. However, your account will remain active until your subscription expires.

If you connected to Katana from the Shopify App Store, your billing is handled by Shopify. To cancel, simply uninstall the Katana app from your Shopify account.

If you are already on an Essential plan, you can get a free Pro trial for 14 days. During this period, you will still be billed for your Essential plan. When adding users, charges will be based on Essential plan rates.

When the 2-week Pro trial period ends, you can either downgrade back to Essential or start paying for a Pro plan.

No, we do not require your credit card details when you sign up. Once your free trial ends and you decide to continue using Katana, you will be asked to select a paid plan and enter your billing information.

Katana supports various e-commerce, accounting, CRM, and reporting integrations. You can find all available integrations under your account Settings or on our Integrations page.

f you can’t find the integration you need, you can use our open API to set it up via supported third-party automation tools like Zapier or Integromat. You can also enlist the help of a Katana Partner specialized in integrations for additional support.

Yes, you can choose to pay annually on Katana Pro and Essential plan subscriptions.

If you are running a Shopify or WooCommerce webshop, you can integrate your store with Katana to import your products and stock levels in minutes.

You can also use our spreadsheet templates to list all your products, materials, bills of materials or product recipes, and batch numbers and upload them to Katana.