Connect sales and manufacturing with eBay order management software
Using suitable eBay order management software (OMS) for receiving and tracking customer orders can give you the competitive advantage you need. Get a real-time overview of your eBay sales with Katana.
Features
Katana integrates with eBay for seamless order management and inventory tracking
Equip your manufacturing business with a real-time overview of your sales orders and all the inventory management features you need in one intuitive platform. Katana provides eBay sellers with the live insights they need to ensure on-time delivery of products.
It’s great to be able to see where inventory faults happen and being able to fulfill orders and where the turnaround happens.”
Alaina Oehrlein
Production Lead at Essence One
Katana provides us with all the features for manufacturing order management and can track inventory usage and incorporate our sales order tracking into Katana.”
Mikhail Moore
Chief Executive Officer (CEO) at Vitacore Industries
Katana allows us to have a complete, real-time overview of our manufacturing processes and keeps our operations under control.”
Pablo Baque
Walk With Me CEO
Since implementing Katana, we’ve grown our product offering, and that wouldn’t be possible without it. It has freed up my time, so I can focus on designing and creating more products. It also means that I am not working until 11 pm every night.”
Thomas Judge
Owner at GJ Motorsports
Sync inventory data to streamline order management
It’s important to find the perfect eBay order management system specifically built for manufacturers. Otherwise, you’re going to end up with an OMS that doesn’t support direct-to-consumer (D2C) manufacturing. This will result in less efficiency, which can ultimately drive customers away and damage your reputation either temporarily or permanently.
Order management is affected by how you manage inventory as a manufacturer. Katana’s inventory management features allow you to synchronize inventory data across eBay and Katana.
Inventory management software equips you with real-time information on current stock levels, items sold, canceled orders, or what’s in production.
Keep track of all customer data in one place
Toggling between eBay listings, online spreadsheets, files, and physical notes to check the needs and profiles of your customers is something you don’t want to be doing as you scale.
Using Katana’s eBay order management software cuts the time spent on juggling between tools and allows you to focus on all the details you need in a single platform. Customers’ profile data is safely stored in Katana’s cloud software, allowing you to use your newfound time on eliminating other bottlenecks of manufacturing — or resting.
As you grow more comfortable with Katana, you can also decide to integrate further with different shipping integrations for end-to-end sales order management.
No code integrations via CartRover or Zapier
Katana connects to eBay in minutes — no hardcore coding required – via CartRover or Zapier. CartRover specializes in integrations with a focus on creating integrated solutions for order management. CartRover also allows you to integrate Katana with 100+ e-commerce platforms.
Like CartRover, Zapier makes it possible to integrate with thousands of apps and set up automated workflows with Katana. Via Zapier, you can automate repetitive tasks like generating reports. You can also boost efficiency by connecting to both e-commerce and customer relationship management (CRM) platforms to keep your sales, eBay inventory data, and activities in sync.
If you have programmers in-house and need custom integrations for warehouse management or anything else that would elevate your eBay business, you can also explore Katana’s API documentation.
eBay order management software FAQs
eBay offers you tools for listing management and sales via two key tools— Selling Manager and Selling Manager Pro.
You use either to create bulk listings, listing templates, manage your bulk edits, and view summaries of your sales. However, these features are rarely enough for an active D2C manufacturer who needs to manage their multichannel inventory at multiple warehouse locations.
An order management system (OMS) is a tool that follows the order-to-cash process between B2B and D2C manufacturers.
An order management system will help you track your sales orders, inventory, and fulfillment order rate. Basically, you can track your products from the factory floor or warehouse location to the customer.
An OMS also helps you track:
- Customers and customer service ratings
- Order processing
- Multichannel inventory and selling
- Multilocation inventory management
- Purchase order and receiving management
Connecting CartRover to Katana takes only a few minutes. You can create a CartRover account with a free trial and log in to get started. Once you’re done with that, you can connect to Katana — here is a step-by-step guide.
After connecting CartRover to Katana, you can use CartRover to import data from eBay. We explain the process here in-depth. Once you’ve finished, sales orders are imported to Katana, and you can oversee your stock levels.
Yes. We know that barcode scanning is one of the most important eBay inventory management tools a manufacturer can have.
You can scan a range of barcodes to receive and count stock, including supplier item codes, internally registered barcodes, and batch barcodes with Katana’s barcode scanning system. USB and Bluetooth scanners, smartphones, and tablets can all be used to quickly find items across warehouse locations, giving your teams access to the same live data.
Get visibility over your sales and stock
Wave goodbye to uncertainty by using Katana Cloud Inventory for total inventory control
