Take control of your business with an order management software
Complete order management
from receipt to fulfillment
Monitor your inventory and everything related to it
Handling inventory can be a headache — manually updating stock numbers after every order, keeping up with finished goods, raw materials, and MRO, and ensuring you are always prepared to take orders and fill them can quickly become overwhelming. That is why using software for order management can be a real lifesaver.
Katana’s order management software allows you to:
-
Track your stock levels in real time
-
Forecast demand and plan inventory
-
Set reorder points and safety stock levels
-
Set up stock transfers between locations
Simplified order management across all sales channels
As a business just starting out, it might be easy to process orders and manage sales. But, as your company and client base grow, it gets increasingly difficult to handle everything correctly. Take full advantage of sales order management software and let it do the tedious work for you.
With order tracking software, you can:
-
Monitor and sync sales across multiple channels
-
Issue purchase order directly from Katana
-
Manage multiple currencies, automatically converting order values
-
Track outgoing orders and incoming supply deliveries
Build your perfect workflow with seamless integrations
If you already use a system or product that helps your business with daily tasks, then feel free to integrate it into Katana’s order management software. There is a wide selection of integrations to help with sales, accounting, delivery, etc. You can also build a custom workflow using the open API and integrate your other favorite business tools.
Connect the best order management software to:
-
Shopify, WooCommerce, or BigCommerce to keep your products in sync
-
Various shipping tools to create shipments and track deliveries
-
Accounting tools like QuickBooks Online and Xero to streamline bookkeeping
We also wanted an accurate inventory system for batch planning, warehousing, and sales. Katana fulfills all our needs in a simple, easy solution.”
Irah Vet
Founder and Production Manager at Hornby Organic
It’s great to be able to see where inventory faults happen and being able to fulfill orders and where the turnaround happens.”
Alaina Oehrlein
Production Lead at Essence One
With Katana, we are able to track products, build recipes for materials, and set reorder points for our materials as well. That was the main reason why we selected Katana.”
Lisa Diep
Chief Operating Officer (COO) at Peace Collective
Since implementing Katana, it has freed up my time so I can focus on designing and creating more products. It also means that I am not working until 11 pm every night.”
Thomas Judge
Owner at GJ Motorsports
Integrate with the best e-commerce,
accounting, reporting, and CRM
tools out there
All your business tools — connected
Optimize your workflow with native and third-party integrations, automating data transfer between systems and reducing errors. Or build your own custom integrations using the open API for seamless data flow with other applications. Check out the API documentation for more details.
Finding the best order management software depends on your business’ specific needs, including the size of your operations, the complexity of your supply chain, and your industry. Ideal software should offer comprehensive features that streamline order processing, inventory management, customer service, and reporting analytics.
It should be scalable to grow with your business and offer integrations with other systems such as e-commerce platforms, shipping services, and accounting software. Efficiency in handling orders from placement to delivery, real-time inventory tracking, and providing a seamless customer experience are crucial aspects.
Katana offers tailored solutions that focus on the challenges of product-based businesses. It equips you with tools for complete inventory control, order and production management, and demand forecasting.
Order processing software, order management software, order tracking software, or just OMS is a tool designed to efficiently manage the end-to-end process of receiving, fulfilling, and shipping orders. It encompasses various functionalities, including order entry, payment processing, inventory management, order fulfillment, and shipping.
This software is crucial for automating tasks, reducing human error, and ensuring that customers receive their products in a timely manner. It also provides businesses with the ability to monitor order status, manage customer information, and analyze sales data to make informed decisions.
By streamlining these processes, businesses can improve operational efficiency, enhance customer satisfaction, and, ultimately, increase sales.
Yes, order management is often a critical component of enterprise resource planning (ERP) systems. ERP systems are designed to integrate various functions of a business into a unified system, providing a comprehensive view and management of operations.
Order management within an ERP encompasses the tracking of orders from inception to fulfillment and includes managing customer orders, inventory, billing, and shipping. This integration facilitates the smooth flow of information between different departments, ensuring that all aspects of the order process are aligned and efficient.
The order management process is a key business operation that involves every step from receiving an order to delivering it to the customer. This process includes several critical stages:
- Receiving the order
- Confirming stock availability
- Order entry into the system
- Payment processing
- Picking and packing the items
- Shipping and providing post-delivery customer support
Each of these steps requires careful coordination to ensure accuracy, efficiency, and customer satisfaction. The goal of the order management process is not only to fulfill orders accurately and promptly but also to manage customer expectations and handle returns or exchanges as needed.
Implementing effective order management software, such as those offered by specialized software like Katana for inventory-centric businesses, can significantly streamline these operations. Such software automates many of the manual tasks, reduces errors, improves customer service, and provides valuable insights into order trends and inventory management, making the entire process more efficient and responsive to customer needs.
Order management in the supply chain is the comprehensive process that starts from the moment an order is placed by a customer and ends when the product is delivered, ensuring customer satisfaction. It involves a series of key steps, including order receipt, processing, fulfillment, and after-sales support. This process is critical for maintaining the efficiency and effectiveness of the supply chain, ensuring that inventory levels are optimized, storage costs are minimized, and the delivery schedules meet customer expectations.
Effective order management in the supply chain requires seamless coordination between various departments, such as sales, inventory management, logistics, and customer service.
Technologies and software solutions that offer real-time data and analytics, like Katana, play a crucial role in optimizing this process, enabling businesses to respond promptly to customer demands and market changes.