Katana provides us with all the features for manufacturing order management and can track inventory usage and incorporate our sales order tracking into Katana.”

Katana’s bill of materials (BOM) is a tremendous help. Integrations with Shopify and Xero also play a big role in business management, and we can now manage both B2B and B2C orders with greater ease.”

Katana allows us to have a complete, real-time overview of our manufacturing processes and keeps our operations under control.”

Since implementing Katana, we’ve grown our product offering, and that wouldn’t be possible without it. It has freed up my time so I can focus on designing and creating more products. It also means that I am not working until 11 pm every night.”

B2B e-commerce is becoming increasingly important in today’s business landscape.

Sell smarter with seamless BigCommerce order management software

Manufacturers use Katana to optimize processes and make better product design and inventory management decisions for business-to-business (B2B) and direct-to-consumer (D2C) selling strategies. You can get an overview of all sales orders across various e-commerce stores for order tracking purposes. Katana integrates with various popular e-commerce platforms, so even if your listed products are on both eBay and BigCommerce, you can keep your order data in sync on one platform.

Reduce friction for your customers and make your products available in any e-store you want while maintaining the data in Katana.

Manufacturing businesses like the guys at “Framed” need to make sure their order fill rates are as high as possible. Their brand’s success is tied to how reliable they are in delivering to customers.

Use Katana’s integrations to get order control for different sales channels 

Katana’s order management software for BigCommerce can sync data between platforms and analyze your order fulfillment.  

Thousands of manufacturers use Katana to integrate with their favorite tools. Katana assists them with e-commerce, CRM, accounting, and shipping integrations, which complement Katana’s essential business tools. If there’s an integration you would like but isn’t there — use Katana’s open API to find other suitable partners for your business. For example, third-party logistics software to optimize your supply chain or marketing analytics software to monitor competitors and their emerging brands.

Enjoy the perks of having an OMS for manufacturers

Delivering high-quality consumer experiences across multiple BigCommerce stores can quickly become daunting if you operate as a midsized business.  

Katana is equipped to handle huge volumes of orders so that users can get complete and total visibility of their sales orders all in one platform. Operating several BigCommerce stores at once? Not a problem. Katana can handle all your BigCommerce sales, regardless of the size of each of your stores.  

Get a comprehensive overview of any BigCommerce order status, all the order numbers, customers’ names, purchase dates, shipping addresses, and the BigCommerce purchase order totals. Katana has a vast Knowledge Base where you can find answers to your technical questions, and Katana’s live support team is always willing to help if you somehow get stuck.

Get organized with BigCommerce order management

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BigCommerce order management FAQs
What is order management workflow?

Order management is the process of tracking orders from creation to getting them out of your business’s door. BigCommerce order management includes everything involved with customer order statuses, such as the people, processes, and data connected to the order.

Does BigCommerce have inventory management?

Yes. The basic functionalities of BigCommerce inventory management allow you to track inventory, manage allocated stock, and set low-stock notifications, but only with finished products.

However, keep in mind that built-in inventory management for BigCommerce doesn’t support raw material inventory nor offers the integrations that an ERP does for manufacturers. It’s also not intended for managing large databases.

What are the 5 best practices of order management?

1. Keep your inventory up-to-date and accurate

One of the most important aspects of effective order management is having an accurate and up-to-date inventory. This will allow you to know exactly what products are available and avoid any potential backorders or other issues.

2. Streamline your order processing

An efficient order management system can help streamline your order processing and make it more efficient. This includes automating as much of the process as possible, such as through integrated software solutions.

3. Use data to improve decision making

Data should be used throughout the order management process to improve decision-making. This includes using data on customer trends, product demand, and so on. By using data, you can make more informed decisions about what products to stock and how to manage inventories.

4. Improve communication with customers

Effective order management also requires good communication with customers. This includes providing updates on orders, addressing any issues, and so on. Good communication can help improve customer satisfaction and loyalty.

5. Review and optimize your process regularly

It’s important to review and optimize your order management process regularly. This will help ensure that it is as efficient and effective as possible. By constantly reviewing and improving your process, you can keep your business running smoothly and avoid any potential problems down the line.

These are just a few of the best practices for effective order management. By following these tips, you can help ensure that your process is as efficient and effective as possible. Order management is a critical part of any business, so it’s important to ensure that you have a strong process. Following these best practices can help ensure that your business runs smoothly and efficiently.

Does BigCommerce do fulfillment?

Yes, BigCommerce does offer fulfillment services. They have a partnership with Shipstation that allows you to automate your shipping and order fulfillment process. This can save you a lot of time and money by automating a lot of the manual tasks associated with these processes. BigCommerce also offers several other features that can help streamline your business, such as inventory management and automatic order tracking.

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