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Order management software for e-commerce that keeps you competitive

As an e-commerce business, you should always be on the lookout for software that allows you to be efficient and competitive. An effective solution to this is automation, particularly through order management software.

Why should you implement order management software?

One of the biggest challenges for e-commerce businesses is accurate inventory management while maintaining high customer satisfaction. Katana’s order management software gives companies the tools to track and manage all their sales channels, all from a single, ridiculously easy-to-use platform.

Monitor your sales and inventory — all in one place

E-commerce order management software equips your business with the tools to track inventory in real time, automate operations, ensure quick and simple sales order fulfillment, and much more.

Katana allows you to keep track of demand in real time and automatically adjust stock levels to ensure maximum efficiency.

Using multichannel order management software for e-commerce gives your business the freedom to focus on your sales strategy and business operations, not troubleshooting.

Order management software like Katana allows you to:

  • Make precise purchasing decisions with real-time data management systems
  • Manage your stock levels with insights that help you predict customer demand
  • Avoid delays with inventory planning and forecasting

Keep your e-commerce order management software in sync

Entering data manually is always a risk — one typo is all it takes to send things into chaos. By syncing your e-commerce platform with Katana, you can be sure your orders and sales activities run smoother. Align your product inventory with data related to sales, and Katana’s order management system does the rest.

Inventory tracking doesn’t have to be difficult and time-consuming. Katana gives you the flexibility to track inventory and stock levels on the fly. It’s designed to reduce your team’s workload in a multichannel sales environment — so you can direct your resources toward increasing customer satisfaction and growing as a company.

Katana’s end-to-end OMS software makes it easy to:

  • Closely monitor day-to-day tasks via our Shop Floor App
  • Keep up with inventory tracking and control the levels for your online store(s) at all times
  • Ensure efficient sales order fulfillment by keeping track of your multichannel inventory

Gain total visibility of products and sales in one OMS

Optimizing and tracking your entire sales channel has never been easier. Katana delivers high-quality, efficient results by giving you the tools to set up reorder points and prioritize your sales orders with a unified order system. Easily integrate your online store with an order management system for e-commerce.

E-commerce order management software allows you to:

  • Drag and drop your daily tasks based on their priority
  • Receive accurate status updates and completion dates to help keep sales teams up-to-date
  • Maintain a real-time overview of your supply chain

Integrate your order management software with the services you know and love

Combine your order management software with the e-commerce solutions you trust

Katana can be connected and integrated with several e-commerce website builders and plugins — you can even create your own custom workflows using API. From Shopify to WooCommerce, or Xero to eBay — Katana is ready to help you streamline your online business and meet customer expectations. Inventory and order management have never been so straightforward. Take a look at the complete list of integrations to find out more.

With Katana, we are able to track products, build recipes for materials, and set reorder points for our materials as well.”

Lisa Diep
Chief Operating Officer (COO) at Peace Collective

It’s great to be able to see where inventory faults happen and being able to fulfill orders and where the turnaround happens.”

Alaina Oehrlein
Production Lead at Essence One

Katana accurately keeps stock of assemblies and ingredients so that I can plan production and get instant feedback on whether we enough resources in stock.”

Kelly Costello
Chief Executive Officer (CEO) at Puppy Cake

We also wanted an accurate inventory system for batch planning, warehousing, and sales. Katana fulfills all our needs in a simple, easy solution.”

Irah Vet
Founder and Production Manager at Hornby Organic

FAQs on order management software for e-commerce

Order management software brings plenty of valuable benefits to your e-commerce website. For example, you can easily track your current, committed, and expected stock amounts in real time, and forecast your future incomings and outgoings accurately.

By keeping track of product stock, you’ll be able to avoid stockouts, reducing both your workload and the chance of a dissatisfied customer. 

Another valuable use case would be for those selling high quantities of products. Using stocktakes, you can automatically find and eliminate discrepancies in your stock levels, allowing you to focus on your business operations and sales strategy instead of fixing problems that occur with manual data entry.

Having the ability to sync your sales channels for order fulfillment is a crucial step to continued growth. Software like Katana helps you to identify the risk of potential delivery delays and gives you the status updates you need to reprioritize effectively.

If you use an e-commerce platform to sell your products around the world, you can use multiple currencies, and automatically convert sales and order values into the currency you mainly work with –– reducing workload and minimizing the possibility of accounting errors. 

Ensuring accurate costing should be a priority for every online business — and as we all know, human error can happen from time to time.

With Katana, we give you the ability to make accurate pricing decisions based on your product margins. Tracking costs in real time enables you to meet customer expectations without losing profit in the process.

An API, or Application Programming Interface, allows two applications to communicate with each other. They’re especially useful when there is no native application integration available. 

Katana has an open API, meaning you’re free to connect apps built by other developers and companies to Katana to ensure whichever software you’re currently running will work with Katana smoothly.

Connect your tools and create custom workflows to help streamline your operations and sync your inventory data with hundreds of native e-commerce platforms.

You’ll only need to worry about the API if your platform doesn’t have a native integration with Katana. If you’re on a platform like Shopify, then you’re ready to click and go! Take a look at the list of integrations.

Get visibility over your sales and stock

Wave goodbye to uncertainty by using Katana Cloud Inventory for total inventory control