Katana API supports webhooks for full e-commerce integration

We’re happy to announce that in addition to supporting the import of sales orders from your e-commerce platforms, a new update just launched for our API, which now gives Katana users the functionality to configure full e-commerce integration. 🔄

We’re able to achieve this with the use of webhooks and new functionalities of the API, but…

What are webhooks?

A webhook is a method of customizing applications to perform callbacks when an action is triggered. Or, in simpler terms, it allows for automatic communication back and forth between apps.

So, as an example workflow, after an order has been imported to Katana from your e-commerce, CRM, or other platforms, using a webhook will allow you to send automatic order status updates back to the original system. For example, if an order is canceled on your e-commerce platform, the order will be deleted in Katana too. If order status gets updated in either system, your integration can sync the updates in both systems.

With webhooks, you can finally have your sales and manufacturing orders fully integrated into one platform.

What does this mean for you?

Here are just a few examples of workflows you could make with the new update:

• Synchronize your sales order status updates to Katana and your e-commerce platform
• Automatically update fulfillment locations based on your shipping workflow
• If a customer cancels the order, the order is automatically deleted in Katana
• Receive notifications about SO creation, updates, and deletions, by using Webhooks

But enough of this lollygagging. If you want to delve right in and start setting up your webhooks, you can do so via the Developer portal.

If coding isn’t in your nature, we do have a list of integration partners who’re on stand-by to help you with the heavy lifting.

NOTE: We’re always looking for more partners. If you’re interested in becoming an integration partner, feel free to get in touch.

What’s next for Katana and you?

We’re planning on overhauling Katana across the board, from your manufacturing ERP to the shop floor app to giving you the tools to customize features for yourself with the API. As a sneak peek, in the coming weeks, you can expect to find new features such as:

• Multicurrency handling
• Barcode scanning
• Access to inventory data via API

And that’s it for today. If you have any questions about the API or outsourcing building of custom integrations, feel free to drop us an email or head over to our Knowledge Base article.

And until next time, happy integrating