Take control of your business with order management software
Katana’s order management software helps you streamline all processes, from inventory management to sales. Ditch the spreadsheets and start scaling your business to new heights.
Complete order management
from receipt to fulfillment
Order management software provides a real-time overview of your entire business, from inventory to sales. With Katana, you can automate your inventory transactions, monitor business metrics, and manage sales and purchases.
Monitor your inventory and everything related to it
Handling inventory can be a headache. Constant monitoring of stock, raw materials, and orders can become overwhelming pretty quickly. That is why software for order management can be a real lifesaver.
Katana’s order management software allows you to:
- Track your live stock levels
- Forecast demand and plan inventory
- Set reorder points and safety stock levels
- Set up stock transfers between locations
Simplified order management across all sales channels
As a starting company, it might be easy to process orders and manage sales. But, as your business grows, it gets increasingly difficult to handle everything correctly. Why not let sales order management software do the tedious work for you?
With order tracking software, you can:
- Monitor and sync sales across multiple channels
- Issue purchase order directly from Katana
- Manage multiple currencies, automatically converting order values
- Track outgoing orders and incoming supply deliveries
Build your perfect workflow with seamless integrations
Feel free to integrate your existing systems or products with Katana’s order management software to help you with tasks such as sales, accounting, delivery, and more. Choose from a variety of integrations or create custom workflows using Katana’s open API to connect to your favorite tools.
Connect the best order management software to:
- Shopify, WooCommerce, or BigCommerce to keep your online sales in sync
- Various shipping tools for creating and tracking orders and deliveries
- Accounting tools like QuickBooks Online and Xero to streamline bookkeeping
- CRM apps like HubSpot and Pipedrive to enhance customer experience
We also wanted an accurate inventory system for batch planning, warehousing, and sales. Katana fulfills all our needs in a simple, easy solution.”
Irah Vet
Founder and Production Manager at Hornby Organic
It’s great to be able to see where inventory faults happen and being able to fulfill orders and where the turnaround happens.”
Alaina Oehrlein
Production Lead at Essence One
With Katana, we are able to track products, build recipes for materials, and set reorder points for our materials as well. That was the main reason why we selected Katana.”
Lisa Diep
Chief Operating Officer (COO) at Peace Collective
Since implementing Katana, it has freed up my time so I can focus on designing and creating more products. It also means that I am not working until 11 pm every night.”
Thomas Judge
Owner at GJ Motorsports
Create a workflow that works for you, not against you
Native integrations, codeless templates, and fully customizable API integrations
Choose from a wide range of native integrations or take full advantage of the open API to build your own customized workflow. From ecommerce to accounting, manufacturing to sales — all aspects of your business can be covered by choosing the best tools to help your business thrive.
Order management software FAQs
The best order management software depends on the specific needs of your business, including:
- The size of your operations
- The complexity of your supply chain
- The industry you operate in
Ideal software should offer comprehensive features to streamline order processing, inventory management, customer service, and analytics. It should be scalable to grow with your business and offer integrations with other systems such as ecommerce platforms, shipping services, and accounting software. Also, pay attention to live inventory tracking, order fulfillment, and customer support features.
Katana offers tailored solutions to take on the challenges of product-based businesses. It provides tools for complete inventory control, order and production management, and demand forecasting.
Interested? Get a demo to see for yourself what Katana is, how it works, and which benefits it can offer your business.
Order processing software, order management software, order tracking software, or just OMS is a tool designed to efficiently manage the entire lifecycle of an order, including steps such as:
- Receiving
- Fulfilling
- Shipping
- Returns and recalls
It encompasses various functionalities, including order entry, payment processing, inventory management, order fulfillment, and shipping.
Order processing software is crucial for automating tasks, thereby reducing human error and ensuring that customers receive their products within the expected timeframe, if not faster. It also allows businesses to monitor order status, manage customer information, and analyze sales data to make informed decisions.
By streamlining these processes, businesses can boost operational efficiency, improve customer satisfaction, and, ultimately, increase sales.
Yes, order management is considered a critical component of enterprise resource planning (ERP) systems. ERP systems centralize all functions of a business into one platform, providing a complete overview and control over your operations.
Order management within an ERP means tracking orders from creation to fulfillment and includes managing customer orders, inventory, billing, and shipping. This integration promotes a smoother flow of information between all the departments, ensuring efficient order fulfillment.
The order management process is a key business operation that involves every step of an order on the seller’s side, from receiving a purchase from a customer to delivering the goods to them.
This process includes several critical stages:
- Receiving the order
- Confirming stock availability
- Entering the order into the system (automatically or manually)
- Processing the payment
- Picking and packing the items
- Shipping and providing post-delivery customer support
The goal of the order management process is to fulfill orders accurately and promptly while also managing customer expectations and handling returns or exchanges as needed.
Effective order management software like Katana can significantly streamline the operations of inventory-centric businesses. This type of software automates many manual tasks, reduces errors, enhances customer experience, and offers valuable insights into order trends and inventory data. As a result, the entire order process becomes more efficient and responsive to customer needs.
Order management in the supply chain is a comprehensive process that starts when a customer places an order and ends when the product is successfully delivered, ensuring customer satisfaction. It involves a series of key steps, including order receipt, processing, fulfillment, and after-sales support. This process is critical for maintaining the efficiency and effectiveness of the supply chain, ensuring that inventory levels are optimized, storage costs are minimized, and the delivery schedules meet customer expectations.
Effective order management in the supply chain requires seamless coordination between various departments, such as sales, inventory management, logistics, and customer service.
Technologies and software solutions that offer real-time data and analytics, like Katana, play a crucial role in optimizing this process, enabling businesses to respond promptly to customer demands and market changes.
Katana is designed to streamline the operations of small and medium-sized product-facing companies.
This includes various aspects of a business, including:
- Production
- Inventory management
- Sales
- Order management
- Accounting, shipping, automation, and CRM via Katana’s open API
With its intuitive interface and easy-to-use features, Katana helps speed up your processes, gather and analyze accurate data, and take control of your success.
Get a demo and chat with our team of experts to find out how Katana can help scale your operations. Until then, feel free to take a short interactive tour of the platform and see for yourself.
Get visibility over your sales and stock
Wave goodbye to uncertainty with Katana Cloud Inventory — AI-powered for total inventory control
