Raw Coffee Company boosts on-time order fulfillment by 60% with Katana

About Raw Coffee Company

Raw Coffee Company produces freshly roasted and ethically sourced specialty coffee in Dubai and the Gulf Cooperation Council (GCC). Their team sources premium green beans from around the world, focusing on quality as well as sustainability.

When purchasing their beans, Raw Coffee Company makes sure coffee farmers and their families are treated fairly and can make a sustainable living. Besides dealing directly with these farmers and the processing partners, Raw Coffee Company roasts every bean to perfection, and doing this means paying attention to every detail.

The challenge they faced

Shortly after starting in 2007, Raw Coffee Company realized being in the coffee business is more than just purchasing beans and roasting them. To succeed, you also need to manage many other variables effectively, including water quality, training, and finding the right equipment to keep up quality. And a sustainability-first coffee company, they have to take extra care to make sure they are sourcing correctly.

Because there are many important aspects of ethical coffee roasting that need managing, coffee roasting software is critical to keep track of purchasing and production. When looking for a software solution, Raw Coffee Company had to find something that would help them:

1. Manage raw material inventory
2. Track batches and expiry dates
3. Ensure orders are delivered on time
4. Get an overview of their manufacturing process

The solution they found

Raw Coffee Company found Katana after searching for software that would make inventory management and manufacturing scheduling simple. Before Katana, Raw Coffee Company used other business software tools that were not tailored for their unique manufacturing needs and were complex and challenging to operate.

According to Raw Coffee Company’s Supply Chain Manager, Nadia Hussain, Katana was the user-friendly and easy-to-integrate solution they were looking for.

How Katana helped Raw Coffee Company optimize production

Raw Coffee Company needed to know how much coffee they had and when they needed to order more based on demand. Using spreadsheets or business software that isn’t built for manufacturers to manage this can be incredibly difficult. This is especially true when multiple roasts occur throughout the day, there are batch expiry dates to keep track of, and you have a large team that needs to stay up to date to manage their tasks.

With the help of Katana, their team was able to:

1. Improve on-time order fulfillment by nearly 60%
2. Optimize raw material and finished goods inventory by 30%
3. Increase the efficiency of their day-to-day operations by up to 40%

Used by coffee roasters worldwide to manage manufacturing and sales order fulfillment, Katana gives you the real-time insights you need to stay profitable. Features like batch and expiry date tracking help you meet industry regulations, giving you total visibility when it comes to tracking your perishable stock and optimizing your inventory.

With the help of Katana, Peace Collective successfully expanded its on-demand product range by over 50%, significantly increasing the number of licenses and enabling expansion into the US market with branded merchandise for sports teams and influencers. With Katana and support from automation partner DataAutomation, they were able to build a tech stack that pulled orders in depending on the sales channel and how they would be manufactured — made-to-order or made-to-stock.

The results they achieved

Adopting Katana’s platform transformed Peace Collective’s operational capabilities, enabling the brand to significantly reduce waste and costs by adopting an on-demand manufacturing model. This strategic shift, aligned with their sustainability goals, supported their expansion into the US market and made managing an increased number of licenses easier. The integration with Shopify Plus and the customization provided by DataAutomation allowed Peace Collective to streamline its operations across multiple web stores, ensuring efficient order fulfillment and inventory management.

Apparel brands use Katana to manage sales order fulfillment from made-to-order and made-to-stock workflows in tandem. Native integrations with key ecommerce platforms keep their inventory, production, and sales aligned, allowing them to streamline operations from sales to production. Learn more about Katana’s features and how they help manufacturers get a live look at their business.