Join the makers solving real problems
We help modern businesses connect people and products everywhere with a platform built for today’s multichannel, multilocation world.
Life at Katana
At Katana, we’re building the Modern Merchant OS — an AI-powered platform that helps product-based businesses connect people and products everywhere. We believe the future belongs to modern merchants who sell across many channels, ship from many locations, and expect their tools to work seamlessly together.
Katana’s AI-enabled platform helps thousands of businesses stay in sync across sales, inventory, fulfillment, and finance. And just like our customers rely on the right mix of tools, we rely on the right mix of people. Each Katanaut brings something unique to the fold, and together we’re building the future of commerce.
We call ourselves Katanauts because we’re explorers – curious, ambitious, and always pushing the limits of what’s possible when humans and AI collaborate.
The work-life balance here is excellent. I’ve been able to spend more quality time with my family in this role than I ever did before.
Wajeeh
Sales Specialist
We challenge each other, learn constantly, and operate in a culture that empowers people to do their best work.
Kayley
Product Marketing Manager
I enjoy working in a diverse company where people bring unique backgrounds and perspectives.
Sara
Software Engineer
OUR CULTURE
The values we live by
We build Katana for ambitious product businesses – much like our own team.
Our values keep us focused on true customer value, going beyond “good enough”, and staying open and human as we grow.
We build Katana for ambitious product businesses – much like our own team. Our values keep us focused on true customer value, going beyond “good enough”, and staying open and human as we grow.
HIRING PROCESS
What makes a great Katanaut
Expertise matters — but what matters even more is how you apply that expertise in a fast-moving, AI-augmented environment. We look for people who learn quickly, move with intent, and turn their skills into real action.
What we value in a Katanaut
Beyond skills and experience, we look for people who focus on outcomes, embrace learning, and use technology thoughtfully to make a real difference — for our customers, our team, and the business.
- Impact-oriented and outcome-driven: Focuses on results that move the business, not activity — measures success by customer and company impact.
- Adaptive learner and self-evolver: Continuously learns, reskills, and iterates — thrives in ambiguity and seeks growth over comfort.
- AI-fluent and tech-curious: Uses AI and automation confidently to extend their capability, experiment, and solve problems creatively.
- Entrepreneurial and ownership-driven: Thinks like an owner and leads from any seat; creates leverage through creativity and efficiency over adding resources.
The interview process at Katana
While each role may differ slightly, here’s the high-level structure we follow so you know exactly what to expect. We keep our hiring process simple, transparent, and designed to give you a real feel for what it’s like to work here. Every step is a chance for both of us to learn if there’s a strong match.
Automated Screening & AI Disclosure: We use automated tools including AI to help review applications and filter candidates. Final decisions are always made by people. If you’re in a place that requires it, we’ll ask your consent. Ask us anytime about what this means.
Application review
Every application is reviewed using a combination of automated tools (including AI) and human review. The tools help us surface candidates whose skills align with the role, but final decisions are always made by people on our team.
Pre-screening call
A quick conversation with our People & Culture team. This is a chance for us to learn more about your background and motivations, and for you to ask any initial questions about Katana and the role.
Role fit evaluation
You’ll meet directly with your potential manager to talk more deeply about your experience, the specifics of the role, and how your skills align with the team’s needs.
Case study
We’ll give you a real-world challenge to work on, designed to reflect the kinds of problems you’d solve at Katana. The goal isn’t perfection, it’s to see how you think and approach problems.
Case study discussion
You’ll walk us through your case study. This is a collaborative session where we dive into your thinking, explore your problem-solving style, and give you a feel for how we approach challenges as a team.
Impact Interview
We use the impact interview to assess mutual fit for success at Katana. We look at your ways of working and whether our team culture will set you up to thrive.
Offer
If it’s a match, we’ll extend an offer and get you started on your onboarding journey. Welcome to Katana! 🚀
How we hire
Our hiring process is designed to understand how you think, solve problems, collaborate, and create impact — not how polished your résumé is. We care far more about real skills, real thinking, and real potential than a “perfect” CV.
You’ll meet several Katanauts along the way — not because the process is long, but because we want you to feel confident that these are people you can bring your A-game with. We don’t see individuals as resources to fill a role, but as humans working with other humans. Great results don’t happen in silos — they happen together.
Transparency
You’ll always know what stage you’re in and what comes next. We believe clear communication builds trust and reduces interview stress.
Respect your time
Interviews are focused, purposeful, and respectful of your schedule. We want the process to feel valuable, not overwhelming.
Human-led decisions
AI tools help us work smarter, but people make the final calls. Every hiring decision is shaped by human judgement and care.
Two-way fit
An interview isn’t just us evaluating you – it’s your chance to evaluate us. We want you to leave each step with more clarity about Katana.
AVAILABLE POSITIONS