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Sell services seamlessly with Katana — no workarounds needed

Managing both products and services in Katana has never been smoother — no extra steps, just a seamless workflow.

March 24, 2025
3 min read
Team Katana

Team Katana

Katana Team

Businesses today do more than just sell physical products — they also offer services like delivery, installation, maintenance, customization, warranties, etc., to give customers a better experience and keep revenue flowing. But if you’ve ever tried selling services using an inventory management system, you know it’s a struggle. Most systems aren’t built for services, which means you’ve probably had to hack your way around it — creating fake stock items, using spreadsheets to track service revenue, or juggling multiple tools just to keep things running. It’s frustrating, time-consuming, and makes reporting a nightmare. But not anymore.

Today, we’re introducing a new way to sell services in Katana — just like products, with no workarounds. No more stock hacks, manual tracking, or disconnected workflows. Just a seamless way to track both products and services — so you can focus on growing your business, not fighting your software.

Sell it your way

Whether you need to charge for installation, maintenance, or a custom product design, add it straight to the sales order and roll the fee into the same transaction. From one-time services like delivery or repairs to recurring revenue from subscriptions and warranties, Katana makes it easy to manage everything without extra steps or manual fixes.

Not only does this feature make selling services hassle-free, but it also provides complete revenue visibility, allowing you to track product and service sales together for accurate financial reporting, deeper insights, and smarter decision-making. Plus, with seamless native HubSpot integration, both products and services sync effortlessly,

keeping your sales and fulfillment teams aligned and ensuring a smooth workflow from order to delivery.

What does this mean for you?

  • No more workarounds
  • One source of truth to keep all revenue streams
  • Sales and fulfillment, in sync

Who is this for? Real businesses, real use cases

Here are just a few examples of businesses that can now streamline service sales with Katana: 

  • Furniture manufacturer offering installation services
  • White-label cosmetics reseller providing packaging and branding
  • Jewelry-making company selling custom design work
  • Fashion brand providing made-to-order tailoring
  • Electronics business offering extended warranties and repairs
  • Automotive parts supplier providing performance tuning and diagnostics
  • Tool and hardware distributor offering worksite training, equipment calibration, and rental services 

Even if you didn’t see your exact business model on this list, there’s a good chance you’re selling services in some way. The possibilities are endless, and whatever service you offer, Katana helps you track and sell it effortlessly.

How to get started?

Great news! This feature is available to all Katana users, across all plans, meaning you can start selling services right away — no upgrades required. Not using Katana yet? Book a demo today and discover how you can effortlessly manage product and service sales in one seamless workflow.

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